Accessibility Statement

Last updated: September 26, 2026

Jane and Blake wants everyone to be able to browse and shop our store with ease, including people with disabilities.

Our approach

We aim for our website to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. The steps we take include:

Describing images with alternative text
Supporting keyboard navigation through menus, product pages, the cart and checkout
Using readable font sizes and sufficient color contrast
Keeping page structure and headings consistent so screen readers can follow them
Using Shopify's checkout, which is built with accessibility in mind

Ongoing work

Accessibility is ongoing work, and some parts of our site, including content provided by third parties, may not yet be fully accessible. We review our store regularly and fix issues as we find them.

Need help or found a problem?

If you have difficulty using any part of our website, or need help placing an order, please contact us. We are happy to assist you by email or phone, and we will work with you to provide the information or product you need in an accessible way.

Email: info@janeandblake.com
Phone: +1 (646) 980-4213
Monday to Friday | 8:00 AM – 4:00 PM (ET)

Please tell us the web page and the problem you ran into. We aim to respond within one business day.

Contact information

Store name: Jane and Blake

Company name: ML ECOM OPERATIONS B.V.

Company address: Prins Frederik Hendriklaan 84, 1411 GB Naarden, Netherlands

Phone: +1 (646) 980-4213

Email: info@janeandblake.com

Monday to Friday | 8:00 AM – 4:00 PM (ET)

Weekends | Closed

We aim to respond to your inquiries within one business day.